Our "Dead" Strategic Plan
What you describe is probably the norm in organizations that
do strategic planning. It is rare that plans of any sort are
made to "come alive". To understand why this occurs is to take
a step to altering the situation. Strategic planning can be one
of the backbones of organizational functioning, serving to: ·
inform decision-making (eg. what we do, what we don't), · help
staff determine both work unit and employee objectives · inform
the staff development and personnel functions · form a basis for
continuous improvement
One major reason for its failure is that it is often seen as an event,
unlinked to anything else. One of the keys is to link it to the many
other organizational functions through action, not just talk. If we
consider strategic planning as long range planning, work units need
to use it as a basis for their own shorter-term operational planning.
If the larger department does it's strategic plan once a year, each
work unit should be using that plan as the foundation for setting it's
own goals and objectives for the upcoming fiscal year.
We use the term cascading to refer to the effects that a meaningful
strategic plan can have. The departmental plan informs the divisional
or work unit plan, which, in turn affects directly the allocation of
resources and objectives for individuals.
The advantage of cascading lies in the use of the unit/individual
objective setting process to focus on why the department is
there, and to link, through concrete action planning, the
departmental plan to the everyday activities of each staff
member. Individual managers need to be held accountable for
the integration of their own plans with the overall departmental
plan. So that is often the best place to start; with those managers.
Many managers have inadequate experience in integrating
strategic plans into everyday work. It may be a good idea, prior
to the strategic planning process, for all participants to get
together to plan out how they will make the plan come alive.
While we often think of strategic plans in terms of formal
release and distribution, the place where real success takes
place is the everyday world. If each manager, in any
decision-making conversations with staff, refers to the strategic
plan as a guidepost for action, then staff begin to realize that
it is not a "dead" document, but one that has practical and
real relevance to their everyday worklife.
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